Customer reviews of M&T Motor Company

By Andrew D on 08 June 2018 | Verified purchase

Car well prepared , all questions answered, and full records made available. Test drive welcomed , car easily reserved with a reasonable deposit and collected after full service. The whole process was professionally done.

Reply from M&T Motor Company on 09/06/18

thanks andrew for the grat review its much appreciated !!! we are so pleased you are happy with your new car and that we made the whole buying process a easy and pleasant one for you !! do come back and see us again in the future when you are in the market for another car !!! many thanks from all at m and t motor company

By Jodan W on 07 June 2018 | Verified purchase

Excellent, quick and friendly service, the guys there are brilliant, answer all questions and queries and will use again when looking for a new car in the future. But can not flaw how different this car is to drive than my corsa.. haha . Thanks again! Happy customer

Reply from M&T Motor Company on 08/06/18

hi Jordan, thanks very much for a great review, we are pleased that both you and your partner are both happy with the cars and the service we provided you, enjoy your new scirocco, and you know where we are in the future, kind regard m&t team

By Chris J on 06 June 2018 | Verified purchase

The team at M+T were very helpful and attentive throughout. I spent quite a while on-site talking about the car and driving it, and they couldn't have been more accommodating. Would definitely recommend, and hope to use again in the future.

Reply from M&T Motor Company on 07/06/18

hi chris, thanks so much for a great review, we are please your happy with the service and the car you purchased from us, hope your wife loved her birthday pressie, thanks again martin & m&t team

By Scott H on 05 June 2018 | Verified purchase

Very informed and helpful staff, bought an 09 vw golf from here a couple of months back, immaculate condition when I collected it and so far no issues at all. Would recommend!

Reply from M&T Motor Company on 06/06/18

hi scott,thanks for taking your time to leave a review, were pleased your happy with everything and you know where we are in the future, kind regard m&t

By Elaine R on 05 June 2018 | Verified purchase

Car was faulty from day one. Dealer agreed to take it back so I returned it - then said there was nothing wrong with it - despite a catalog of evidence . Had to fight through trading standards/ citizens advice & the FO service which took nearly a year for my case to be upheld - with car returned & £2.2k compensation.

Reply from M&T Motor Company on 08/06/18

Thank you for your review on your BMW X3 purchased in May 2017. We recall you sharing with us that your vehicle seemingly had a fault with the central locking and agreed to take the car back from you to investigate. We sent the vehicle to a local BMW specialist who ran diagnostics to try to identify the fault. They were unable to replicate the issue and the diagnostic results didn't highlight any problems either. Whilst we did sell the car to you originally and did our upmost to investigate the fault, we're concerned that your review may be referring to another business. We have had no dealings with Trading Standards or Citizens Advice and we haven't paid out any compensation as a business since we opened our doors seven years ago. We apologise that you've had a disappointing experience. We pride ourselves on providing high levels of customer service, many examples of which are documented in our 200+ 5 star reviews.

By Emily W on 05 June 2018 | Verified purchase

M&T Motors were incredibly helpful and friendly. And I love my new Mini!

Reply from M&T Motor Company on 06/06/18

hi Emily, thanks for the great review, and we are please that your happy with the car you purchased from us after looking at so many elsewhere, thanks m&t

By Trudy J on 05 June 2018 | Verified purchase

Very helpful, polite and friendly. Pleased with car. Thank you.

Reply from M&T Motor Company on 08/06/18

hi Trudy, thanks for a great review, we are pleased you are happy with the car and the service we provided you, and hope to see you again in the future, many thanks from all @ m&t

By Prasanna G on 05 June 2018 | Verified purchase

Got a great deal on a Honda Jazz that had done less than 11k miles . Great price . Straight forward and Honest dealing . Was offered a 3 month warranty . Probably would not be needing it as Car is doing fine.

Reply from M&T Motor Company on 06/06/18

hi Prasanna, thanks for the great review, we are please you are happy with the car and the service we provided you, many thanks m&t

By Shelly S on 02 June 2018 | Verified purchase

After visiting a few other dealers we are so happy we came across M&T!! My husband and myself found the car we wanted with no issues at all!! It was exactly as advertised!! The guys were so helpful, friendly and professional they had sorted out all the paper work we needed and even taxed the car for us. We received our car absolutely spotless!! We would definitely buy from them again and would just like to thank the team again for making the experience so stress free with such a great attitude!!

Reply from M&T Motor Company on 04/06/18

hi shelly, thanks so much for a great review! were please your happy with the service and the car you purchased from us. and we hope to see you both again in the future. kind regard m&t team

By Babby B on 02 June 2018 | Verified purchase

Wow...Customer service was out of this world !Matt was brilliant.My way to go garrage anyday anytime. I would recommend.

Reply from M&T Motor Company on 02/06/18

hi babby, thanks so much for a great review, your were great fun to deal with, and I'm glad your happy with the service we provided, and I'm sure we will see you again in the future, kind regards martin & all @ m&t