Customer reviews of M&T Motor Company

By Robin C on 13 February 2019 | Verified purchase

Straightforward, helpful service , from test drive to business transaction.

Reply from M&T Motor Company on 14/02/19

thanks robin for the lovely review its very much appreciated !! we are so pleased you happy with your new car and hope it lasts you another 16 years like your last one did !! please come back and see us again in the future many thanks from all at m and t motor company

By Matt S on 13 February 2019 | Verified purchase

We had been searching for a particular car within close proximity for months, with no joy. Came across one online so went to see it. Although I had read the reviews beforehand, I was still prepared for the usual sales waffle (which puts me off buying something!) but as everyone else has said, the guys at M&T motors are not pushy at all and just “normal” down to earth people. Very laid back, whilst being highly professional and sort everything out for you, making the whole thing pretty much, stress-free! We now have a car we’ve always wanted, which so far, has been a dream to drive. There was a couple of things on the advisories of the MOT, which mike insisted on replacing. Highly recommend going there to have a look, they’re definitely there for the customer and not just for the money! Thanks Mike and the team, keep up the great customer service, we will defo use you again in the future and recommend you to friends and family.

Reply from M&T Motor Company on 14/02/19

thanks matt and lyanne for the amazing review its very much appreciated you were both amazing people to deal with so down to earth and such a good laugh !! we are so pleased you are happy with your new focus st and it does all that you want it too !!! thanks for the great feedback its always nice to hear our customers are happy and that we are doing things right !! you are welcome back here any time and we really hope too see you again in the future many thanks from all at m and t motor company

By Andy P on 13 February 2019 | Verified purchase

Great customer service and it was a very good experience buying a car from M&T Motors.

Reply from M&T Motor Company on 13/02/19

thanks andy for the great review its very much appreciated you were an absolute pleasure to deal with !!! we are so happy you are pleased with your new and and enjoyed the whole buying experience !!! do come back and see us again in the future many thanks from all at m and t motor company

By Mark Y on 08 February 2019 | Verified purchase

Easy to deal with and everything was straight forward.

Reply from M&T Motor Company on 11/02/19

thanks mark for the lovely review its much appreciated you were such a lovely family to deal with !!! we are so happy you are pleased with your new audi and hope it does everything you need it too !! please come back and see us again in the future many thanks from all at m and t motor company

By Linda N on 07 February 2019 | Verified purchase

Saw the ad. Phoned M&T. Drove from Bristol to Newbury. Test drove the vehicle. Car drove well. Collected the car Wednesday morning, serviced MOTd and cleaned. They taxed it too! Love it😊⭐️⭐️⭐️⭐️⭐️

Reply from M&T Motor Company on 08/02/19

thanks linda for the lovely review its much appreciated both you and your friend were an absolute pleasure to deal with and it was lovely too meet you both !!! we are so happy you are pleased with your new yaris and hope it is a good replacement for your old one and happy we made the buying process easy for you !!! please come back and see us again in the future many thanks from all at m and t motor company

By Dave R on 07 February 2019 | Verified purchase

Nice people to deal with, unfortunately the car I was sold had a problem to start with that they kindly fixed, or so I thought, 5 days out of warranty the issue has come back, it turns out the car was sold to me with an injectior fault, I know this now as there is a receipt that looks like an invoice in the paperwork but is actually just a note to say how much the repairs would cost to fix but had never been done, I didn't know that and this was never told to me, I kind of hope they didn't realise, but I am now stuck with a broken car or a bill of around £800-£1000.

Reply from M&T Motor Company on 11/02/19

hi dave thanks for your review we are sorry you are not entirely happy with things but we dont feel the way that you written your review quite explains things correctly after you had purchased the car you came back with a misfire that turned out to be a coil pack which is a ware and tare item we of course replaced this under good will and advised you that if one had gone the others might not be far behind and offered to get the others done for you at trade rates which you declined and now another one has gone we have still offered to get the job done at trade rates for you but had no reply from you ? if you were sold a car with injector faults i promise you would have known about it before now not months later. You were offered an extended warranty at trade rates at point of sale again you declined so not sure what else we could have done for you ?? we have to strict on warranty periods for obvious reasons many thanks from all at m and t motor co

By Matthew P on 05 February 2019 | Verified purchase

Great service, very friendly helpful garage, quick painless experience. Went to view a car, had bought it and was driving away barely 25 minutes later, they couldn't have been better.

Reply from M&T Motor Company on 07/02/19

thanks matthew for the great review its much appreciated !!! you and your family were an absolute pleasure to deal and we are glad we made you car buying process quick and easy !!! please come back and see us again in the future many thanks from all at m and t motor company

By James M on 04 February 2019 | Verified purchase

Brought car on finance, the sales manager was very helpful and informative. Easy process, no hard sell, please to deal with, would definitely use these guys again!

Reply from M&T Motor Company on 05/02/19

thanks james for the lovely review its much appreciated you were an absolute pleasure to deal with !!! we really hope the bmw is a good replacement for your old car and it was no problem to sort out the finance and stay on till 8pm for you !!! please come back and see us again in the future many thanks from all at m and t motor company

By Anna P on 03 February 2019 | Verified purchase

It was one of the most pleasant experiences I have ever had with a dealership. Everything was explained to me, the car was checked before buying. Wouldn't go anywhere else!

Reply from M&T Motor Company on 04/02/19

thanks anna for the amazing review its much appreciated !! we are so happy you are pleased with your new car and you were both an absolute pleasure to deal with hopefully the driving is being shared a bit more now !!! please come back and see us again in the future many thanks from all at m and t motor company

By Julie H on 02 February 2019 | Verified purchase

Very professional. Car ready when promised. Excellent service. Would highly recommend

Reply from M&T Motor Company on 04/02/19

thanks julie for the lovely review its much appreciated you and your lovely family were an absolute pleasure to deal with !!! please come back and see us again in the future many thanks from all at m and t motor company